tabularize of Contents Abstract ________________________________________________________ ii Table of Contents_________________________________________________ iii Introduction________________________________________________ _____ 1 Empathy_____________________________________________________ ___ 2 Active Listening__________________________________________________ 3 Reframing___________________________________________________ ____6 Conclusion__________________________________________________ ____ 7 References__________________________________________________ ____ 9 Introduction Conflict resolution is the affect involving change that seeks to resolve a presenting problem (Dwyer 2006, p. 153). fair to moderately resolutions of conflict require the simultaneous application of various detail skills which may be group under aroused Intelligence, ego Awareness and Interpersonal Competence. Emotional Intelligence encompasses the ability to perceive, marker and manage emotions in a conflictthus providing the part to respond appropriately, build stronger...If you motive to get a broad essay, order it on our website: Orderessay
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